Citrix Workspace App - Duplicate published app icons showing up in the endpoints

Citrix Workspace App - Duplicate published app icons showing up in the endpoints

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Article ID: CTX313786

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Updated On:

Description

  • The customer recently deployed CWA through all company’s workstations and created a GPO to push the Store to CWA in the machines
  • He noticed after the deployment that the endpoints and CWA show a duplicate of each published app
  • Also, CWA shows two stores of the same name

Resolution

Solution 1
  • Disable the GPO created to push the Store account to the endpoints.
Solution 2
  • Keep the GPO
  • Access the Windows registry of the endpoints under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\Dazzle\Sites
  • Confirm that an entry of the Store account shows in any of the STORE strings
  • Remove the store entry that appears in any of the STORE strings

Problem Cause

Workspace app was installed via CLI including the store switch, in addition the customer applied a GPO to push the account store, this generated a Store duplicate.