ICA file not opening automatically instead it is downloading on browser on Double hop scenario

ICA file not opening automatically instead it is downloading on browser on Double hop scenario

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Article ID: CTX313777

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Updated On:

Description

Every time an application is launched, it opens with a browser instead locally installed workspace app even though the native workspace app is the default selection.

Resolution

  • For Chrome & Firefox, the "%localappdata%\Google\Chrome\User Data\Default\Preferences" needs to be synced on Citrix profile management.
  • For IE we found that once we installed the Citrix ICA plugin it will launch automatically. refer https://support.citrix.com/article/CTX224639 to do this: -In the Group Policy editor, go to: Computer Configuration\Administrative Templates\Windows Components\Internet Explorer. Double-click Automatically activate/enable newly installed add-ons and select Enabled.