What Changed? 

• On April 15th Citrix Legacy AutoDiscovery Service Records were migrated ads.xm.cloud.com to discovery.cem.cloud.us 

What will we see on first Logon? 

1. Citrix Active Discovery Service (ADS) UI → (shows no domain claimed) 
   • After login will see no domains in ADS UI when they first logon.
   • No need to worry as the data exists in the backend

How do I check my records after being migrated? 

• Use one of the following to check your records:
  • https://discovery.cem.cloud.us/ads/root/domain/{domain}/
  • https://discovery.cem.cloud.us/ads/root/host/{hostname}/product/cem

I need to change Citrix AutoDiscovery Service Configuration, where do I start? 

• Will need to reclaim the domains in ADS UI to prove ownership
  1. Domain claim steps: https://docs.citrix.com/en-us/citrix-endpoint-management/prepare-to-enroll-devices-and-deliver-resources.html#set-up-endpoint-management-autodiscovery-service
  2. Once the domain is re-claimed, admins will be prompted to:
     • Reuse the legacy record
     • Choice to keep the existing configuration/re-configure it
     • Start fresh and create an entirely new Citrix Endpoint Management configuration. 

• If the customer chooses Reuse, the legacy record details will remain in the form 

• If the customer chooses Create, the form will be cleared for new configuration  
  
  
• Click Save to confirm the changes.

This article explains the Citrix AutoDiscovery Service migration and highlights that users may see no claimed domains in the ADS UI during the first login after the migration. This is an expected behavior, and the domain information remains available in the backend.