Citrix Studio language bar is not supporting input of certain special localized characters
Article ID: CTX310743
Updated On:
Description
The language bar might not work as expected. Possible issues:
- You can't type certain characters or symbols. For example, after you access the Studio console in non-English languages, the default language is English in the language bar. You can't type “y,z” characters and most symbols in German.
- The language bar fails to appear.
- The language option in the language bar might switch to the default.
Resolution
To resolve these issues, you need to configure the language of Citrix Cloud, the display language of your browser, and the local keyboard layout.
This article describes how to configure the language bar feature to support inputting all localized characters in Citrix Studio. The language bar feature applies only to the legacy Studio console (MMC-based console). This article covers the English, Japanese, German, Spanish, and French languages, as well as unsupported languages.
Set the language of Citrix Cloud to English (US). If the display language of your browser is set to English, the language bar does not appear in Studio.
After accessing the Studio console through Manage > Full Configuration in the Citrix Virtual Apps and Desktops service, you can type characters in text fields with the English keyboard layout.
For the best user experience, configure your browser language settings as follows.
Google Chrome browser settings:
Firefox browser settings:
Microsoft Edge browser settings:
Note: For the other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
By default, the language of the Citrix Cloud sign-in page is English (US) and the language bar does not appear.
Note: If the settings are not configured properly, you might not be able to input the correct punctuation. You need to log off from Studio and log back on.
We hide the language bar in Studio if the selected language of Citrix Cloud is Japanese (日本語) or the display language of the browser is set to Japanese (日本語). You might have difficulty inputting Japanese characters, particularly, punctuation. Here are two methods:
In the Studio console main view, the language bar does not appear and the local keyboard layout settings match what’s shown in the bottom right corner.
Set the language of Citrix Cloud to Deutsch and the display language of your browser to German (Germany).
Sign in to Citrix Cloud and go to Verwalten > Vollständige Konfiguration” in the Citrix Virtual Apps and Desktops service to access Studio. The language bar appears.
Select DE German (Germany) in the language bar and input German characters in text fields as you would normally do in Studio.
For the German browser settings, you must move Deutch (Deutschland) to the top and set it as the display language of the browser. The following screenshot is an example of the Google Chrome browser.
Note: For other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
In Citrix Cloud, select Deutsch from the language list:
In the Studio console main view, select DE German (Germany) from the language bar and set the local keyboard layout settings to match what’s shown in the bottom right corner. See the following screenshots for details.
Set the language in Citrix Cloud to Español and the display language of your browser to Spanish.
When you sign in to Citrix Cloud and access Administrar -> Configuración completa in the Citrix Virtual Apps and Desktops service, the language bar appears.
Select ES (Spanish) from the language list. You can then input characters as you would normally do with the Spanish keyboard layout.
For the Spanish Chrome browser, set the display language as follows:
Note: For other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
Select Español from the language list on the sign-in page of Citrix Cloud. See the following screenshot for details.
In the language bar, select ES Spanish (Spain, International Sort) and then set the local keyboard layout to ESP, as shown in the following screenshot.
Set the language in Citrix Cloud to Français and the display language of your browser to French.
Sign in to Citrix Cloud and access Gérer > Configuration complète in the Citrix Virtual Apps and Desktops service. The language bar should appear.
Select FR (French) from the language list so that you can input characters as you would normally do with the French keyboard layout.
For the French Google Chrome browser, move français (France) to the top language and set it as the display language, as shown in the following screenshot.
Note: For other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
On the sign-in page of Citrix Cloud, select Français from the language list and sign in.
Select FR French (France) in the language bar and set the local keyboard layout settings as shown in the following screenshot.
Citrix Cloud supports the languages that we’ve covered so far – English, German, Spanish, French, and Japanese. How about other languages?
The following describes how to use the language bar for unsupported languages.
Set the language of Citrix Cloud to English (US) and the display language of your browser to the target language.
Sign in to Citrix Cloud and access Manage > Full Configuration in Citrix Virtual Apps and Desktops service. The language bar appears.
In the language list, select the language that is the same as the display language of your browser. You can then input characters as you would normally do with the local keyboard layout.
Take the Russian language as an example:
Set your browser language as follows.
On the sign-in page of Citrix Cloud, select English (US).
Select the target language in the language bar and set the local keyboard layout to the language you want to input.
The configuration described here enables you to input localized characters in Studio, thus improving the user experience by letting users access the characters they need.
This article describes how to configure the language bar feature to support inputting all localized characters in Citrix Studio. The language bar feature applies only to the legacy Studio console (MMC-based console). This article covers the English, Japanese, German, Spanish, and French languages, as well as unsupported languages.
English (US)
Set the language of Citrix Cloud to English (US). If the display language of your browser is set to English, the language bar does not appear in Studio.
After accessing the Studio console through Manage > Full Configuration in the Citrix Virtual Apps and Desktops service, you can type characters in text fields with the English keyboard layout.
For the best user experience, configure your browser language settings as follows.
Google Chrome browser settings:
Firefox browser settings:
Microsoft Edge browser settings:
Note: For the other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
By default, the language of the Citrix Cloud sign-in page is English (US) and the language bar does not appear.
Note: If the settings are not configured properly, you might not be able to input the correct punctuation. You need to log off from Studio and log back on.
Japanese (日本語)
We hide the language bar in Studio if the selected language of Citrix Cloud is Japanese (日本語) or the display language of the browser is set to Japanese (日本語). You might have difficulty inputting Japanese characters, particularly, punctuation. Here are two methods:
- You first copy punctuation or characters to the clipboard and then paste them from the clipboard to text boxes in Studio.
- You log out from Studio. You then set the display language of the browser to English (US), change the local keyboard layout to English (US), and log back on to input characters.
- Copy “\@” from your workspace and then paste it in Studio > Clipboard.
- Copy “\@” in the clipboard and then paste it into the text box in Studio.
In the Studio console main view, the language bar does not appear and the local keyboard layout settings match what’s shown in the bottom right corner.
German
Set the language of Citrix Cloud to Deutsch and the display language of your browser to German (Germany).
Sign in to Citrix Cloud and go to Verwalten > Vollständige Konfiguration” in the Citrix Virtual Apps and Desktops service to access Studio. The language bar appears.
Select DE German (Germany) in the language bar and input German characters in text fields as you would normally do in Studio.
For the German browser settings, you must move Deutch (Deutschland) to the top and set it as the display language of the browser. The following screenshot is an example of the Google Chrome browser.
Note: For other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
In Citrix Cloud, select Deutsch from the language list:
In the Studio console main view, select DE German (Germany) from the language bar and set the local keyboard layout settings to match what’s shown in the bottom right corner. See the following screenshots for details.
Spanish
Set the language in Citrix Cloud to Español and the display language of your browser to Spanish.
When you sign in to Citrix Cloud and access Administrar -> Configuración completa in the Citrix Virtual Apps and Desktops service, the language bar appears.
Select ES (Spanish) from the language list. You can then input characters as you would normally do with the Spanish keyboard layout.
For the Spanish Chrome browser, set the display language as follows:
Note: For other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
Select Español from the language list on the sign-in page of Citrix Cloud. See the following screenshot for details.
In the language bar, select ES Spanish (Spain, International Sort) and then set the local keyboard layout to ESP, as shown in the following screenshot.
French
Set the language in Citrix Cloud to Français and the display language of your browser to French.
Sign in to Citrix Cloud and access Gérer > Configuration complète in the Citrix Virtual Apps and Desktops service. The language bar should appear.
Select FR (French) from the language list so that you can input characters as you would normally do with the French keyboard layout.
For the French Google Chrome browser, move français (France) to the top language and set it as the display language, as shown in the following screenshot.
Note: For other browsers, make sure that the preferred language and display language are the same as the target language. Otherwise, the language bar might not appear.
On the sign-in page of Citrix Cloud, select Français from the language list and sign in.
Select FR French (France) in the language bar and set the local keyboard layout settings as shown in the following screenshot.
Unsupported Languages
Citrix Cloud supports the languages that we’ve covered so far – English, German, Spanish, French, and Japanese. How about other languages?
The following describes how to use the language bar for unsupported languages.
Set the language of Citrix Cloud to English (US) and the display language of your browser to the target language.
Sign in to Citrix Cloud and access Manage > Full Configuration in Citrix Virtual Apps and Desktops service. The language bar appears.
In the language list, select the language that is the same as the display language of your browser. You can then input characters as you would normally do with the local keyboard layout.
Take the Russian language as an example:
Set your browser language as follows.
On the sign-in page of Citrix Cloud, select English (US).
Select the target language in the language bar and set the local keyboard layout to the language you want to input.
The configuration described here enables you to input localized characters in Studio, thus improving the user experience by letting users access the characters they need.
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