MS Office Excel macros might run slow inside an ICA session
Article ID: CTX310699
Updated On:
Description
In rare conditions, MS Office Excel macros may run slow when accessed via Citrix HDX session.
Resolution
To resolve this issue, disable the following HDX features via Citrix Studio policy --
• “Remote the combo box”
• “Automatic Keyboard Display”
• “Unicode Keyboard Mapping” (or EnableKlMap registry flag)
Citrix policies
• “Remote the combo box”
• “Automatic Keyboard Display”
• “Unicode Keyboard Mapping” (or EnableKlMap registry flag)
To learn more about Microsoft UI automation, please see https://docs.microsoft.com/en-us/windows/win32/winauto/entry-uiauto-win32
• “Remote the combo box”
• “Automatic Keyboard Display”
• “Unicode Keyboard Mapping” (or EnableKlMap registry flag)
Problem Cause
This issue can occur because of Application compatibility with HDX session. Certain HDX features rely on Microsoft UI Automation. Some applications don't work as expected when this framework is being used. Following Citrix features utilize Microsoft UI Automation.Citrix policies
• “Remote the combo box”
• “Automatic Keyboard Display”
• “Unicode Keyboard Mapping” (or EnableKlMap registry flag)
To learn more about Microsoft UI automation, please see https://docs.microsoft.com/en-us/windows/win32/winauto/entry-uiauto-win32
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