Unable to drag Published Apps between monitors
Article ID: CTX310649
Updated On:
Description
Users are unable to drag the application between monitors.
Monitors use different resolution
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
1. From Citrix Studio enable the policy
Studio->Display Memory Limit -> Set the value to 4194303
Studio->Display Memory Limit -> Set the value to 4194303
2. Reboot the VDA.
If still getting the same issue, try performing the following key change manually:
If still getting the same issue, try performing the following key change manually:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\GraphicsPolicies REG_DWORD MaxDisplayMemory – Value 3fffff (Hex)
Problem Cause
Display Memory Limit was not enough to scale the session
Additional Information
https://support.citrix.com/article/CTX115637
Was this article helpful?
Yes
No
Powered by
