Printer paper tray settings are not retained and print order is incorrect
Article ID: CTX306411
Updated On:
Description
Printer paper tray settings are not retained and print order is incorrect in Client redirected printer.
You may see print tray selection is not saved
Resolution
Please configure following items through Citrix policy:
1. Enable - "Automatic Installation of inbox drivers" policy
2. Get the EMF to top at "Universal driver preference" policy (EMF;XPS;PCL5c;PCL4;PS)
3. Configure "Use universal printing only" for printer driver usage
1. Enable - "Automatic Installation of inbox drivers" policy
2. Get the EMF to top at "Universal driver preference" policy (EMF;XPS;PCL5c;PCL4;PS)
3. Configure "Use universal printing only" for printer driver usage
Problem Cause
The issue is due to native Printer driver DevMode settings not redirected in ICA sessionAdditional Information
How to Retain Printer Settings in ICA
https://support.citrix.com/article/CTX119691
https://support.citrix.com/article/CTX119691
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