Credential prompt is showing for long time during session launch
Article ID: CTX297294
Updated On:
Description
When launching windows 10 Desktop VDI , users screen get stuck on windows credential for 20-25 Seconds .
The single sign on works but with a delay , the machine eventually logs in if you leave it at credential screen .
Resolution
Check if the AzureAdJoin is Enabled
Run the command in Powershell on the VDI .
dsregcmd /Status
+----------------------------------------------------------------------+
| Device State |
+----------------------------------------------------------------------+
AzureAdJoined : YES
EnterpriseJoined : NO
DomainJoined : YES
DomainName : ABC
If you see AzureAdJoined: yes , You can leave the Azure AD using privileged PowerShell/CMD:
dsregcmd /leave
Add a direct registry setting to prevent the device from joining again:
HKLM\SYSTEM\CurrentControlSet\Control\WorkplaceJoin\
Name = autoWorkplaceJoin
Type = DWord
Value = 0
This causes a LogonUser API call to get delayed if the VDIs have restricted Access . This will delay the Auto-logon process for citrix .
Run the command in Powershell on the VDI .
dsregcmd /Status
+----------------------------------------------------------------------+
| Device State |
+----------------------------------------------------------------------+
AzureAdJoined : YES
EnterpriseJoined : NO
DomainJoined : YES
DomainName : ABC
If you see AzureAdJoined: yes , You can leave the Azure AD using privileged PowerShell/CMD:
dsregcmd /leave
Add a direct registry setting to prevent the device from joining again:
HKLM\SYSTEM\CurrentControlSet\Control\WorkplaceJoin\
Name = autoWorkplaceJoin
Type = DWord
Value = 0
Problem Cause
VDIs joined to Hybrid Azure AD .This causes a LogonUser API call to get delayed if the VDIs have restricted Access . This will delay the Auto-logon process for citrix .
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