Unable to type the left bracket "[" in published desktop via Workspace app for HTML5
Article ID: CTX297274
Updated On:
Description
User(s) cannot type left square bracket "[" in published desktop
Accessing published desktop via Workspace app for HTML5 through Mozilla Firefox
Resolution
- Citrix fixed this issue in Workspace App 2004 for HTML5
- Find fixed issue, "[RFHTMCRM-3116]", in the following Document: https://docs.citrix.com/en-us/citrix-workspace-app-for-html5/about.html#fixed-issues
- Use different browser for temporary workaround
- Download latest version of Citrix Workspace app for HTML5 to apply fix: https://www.citrix.com/downloads/workspace-app/html5.html
Problem Cause
Citrix Workspace HTML5 does not process the open bracket keyboard key input in Mozilla Firefox browser.
Issue/Introduction
Download latest version of Citrix Workspace app for HTML5 to apply fixes to known issues, including inability to process open bracket "[" in published desktops via Mozilla Firefox when using HTML5 versions older than 2004.
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