Any meeting link opened through Secure Mail does not open the application and gets stuck at Secure Web

Note : Perform the below steps on Secure Mail and Secure Web.
Step 1 : Go to Citrix Endpoint Management console> Configure> Applications.
Step 2 : Select Secure Mail and Edit



Step 3 : Enter application's Application identifier in "Restricted Open-In exception list" and app schema under "Allowed URLs".

See below instructions for commonly used meeting applications

Microsoft Teams:
For iOS: In Restricted Open-In exception list, add : com.microsoft.skype.teams 
In Allowed URLs, add: +^msteams:


Zoom:
For iOS: In Restricted Open-In exception list, add : us.zoom.videomeetings
In Allowed URLs, add: +^zoomus:


GOTOMeeting:
For iOS: In Restricted Open-In exception list, add : com.logmein.gotomeeting
In Allowed URLs, add: +^LMI-G2M://


Webex:
For iOS: In Restricted Open-In exception list, add : com.webex.meeting
In Allowed URLs, add: +^webexteams:


Google Meet:
For iOS: In Restricted Open-In exception list, add : com.google.meetings
In Allowed URLs, add:

 

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Problem Cause

Application Identifiers were missing from "Restricted Open-In exception list" and "Allowed URL's"

https://docs.citrix.com/en-us/citrix-secure-mail/ios-android-features.html#joining-meetings-from-calendar