The Client Shared Printer Mapping into VDA is Slow
Article ID: CTX289765
Updated On:
Description
The client connects a shared printer and then launch the VDA. It might take 20s to display the client printer inside the VDA.
Resolution
Disable "Direct connections to print servers" policy in Studio.
- Open the Citrix Studio Console and go to the Policies node.
- Create a New policy you can name it anything you like.
- Once the policy is created, Disable the "Direct connections to print servers" setting.
- Finish the Policy creation as the wizard.
Problem Cause
The client printer is a shared printer by other PC and the VDA is in different subnet to the client PC.
By default the "Direct connections to print servers" is enabled, so it might take some time that VDA is trying to connect the client shared printer.
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