Chrome does not play audio in Citrix Sessions

Chrome does not play audio in Citrix Sessions

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Article ID: CTX282934

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Updated On:

Description

All of a sudden, any sound from Google Chrome is not redirected to the local speakers.
Sound plays fine in IE and Firefox
No audio issues in Chrome v.76 either. 

Resolution

  1. Download Chrome Policy templates from https://www.chromium.org/administrators/policy-templates
  2. Through GPO, disable the policy "Allow the audio sandbox to run". Found under "Google/Google Chrome".

 

Problem Cause

Chrome updated a security feature that breaks audio in Citrix Published resources.