Unable to add published apps icons in the endpoint’s Desktop
book
Article ID: CTX282556
calendar_today
Updated On:
Description
- The customer is installing CWA1912 in multiple endpoint machines running Windows 7 for one of his clients
- He is using a 3rd party tool to install CWA via CLI massively.
- He is pushing the StoreFront Store via GPO and not through the installation command.
- He already installed CWA in some machines and applied the GPO but the published icons are not showing up in the Desktop
Resolution
- Uninstalled CWA from the endpoint
- Confirmed the ‘User Subscription’ is set to ‘mandatory mode’ in the Store settings through the StoreFront console
- Confirmed ’Manage SelfServiceMode’ policy was set to ‘disabled’
- Configured the ‘Manage App shortcut’ policy and ticked ‘Enable Desktop Shortcut’
- Removed the ADDLOCAL switch from the installation command and installed CWA using only:
<CitrixWorkspaceApp.exe /silent /includeSSON /forceinstall ENABLE_SSON=Yes>
Note: in this scenario the StoreFront account is being pushed using GPO
Problem Cause
The ‘Manage App shortcut’ policy was not configured and the installation command had a wrong switch (ADDLOCAL).
Additional Information
https://support.citrix.com/article/CTX201261
https://support.citrix.com/article/CTX200924
Was this article helpful?
thumb_up
Yes
thumb_down
No