MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management (On-Prem)

MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management (On-Prem)

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Article ID: CTX282414

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Updated On:

Description

MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management Server (On-Prem).

Resolution

Please review the following KB for additional details on resolving the issue: https://support.citrix.com/article/CTX266945

Problem Cause

With Apple's requirements for TLS Server Certificates, non-public Trusted CA Certificates will cause consistent MDM enrollment failures.
 

Additional Information

New Requirements for trusted certificates in iOS 13+/iOS 14+ and macOS 10.15.x/11.x: 
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