Unable to use bluetooth keyboard on Workspace for iPad

Unable to use bluetooth keyboard on Workspace for iPad

book

Article ID: CTX277482

calendar_today

Updated On:

Description

All iPad users updated (through air watch) to the new version of Workspace for iOS 20.6.0. After the upgrade the bluetooth keyboards they were using no longer pass through to published desktops.

Resolution

Upgraded to the current version of iOS 13

Problem Cause

iOS version 11 does not have bluetooth sharing permissions needed to pass through USB devices to applications.