Citrix Cloud - Hosting connection to VMWare vCenter Server fails after certificate update

Citrix Cloud - Hosting connection to VMWare vCenter Server fails after certificate update

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Article ID: CTX277468

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Updated On:

Description

Hosting connection to VMWare vCenter Server fails after certificate update

Environment

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Resolution

  1. Download and installed Citrix Remote PowerShell SDK
Note: It recommend not to install Remote PowerShell SDK with any other Citrix Components. 
  1. Open Powershell and add Citrix snap-ins by executing following command
Add-PSSnapin Citrix*
  1. Authenticate to Citrix Cloud.
Note: If you have multiple customers associated to your account you will get a drop down to select the correct one that you are targeting
Get-XDAuthentication
  1. List the Hosting Connections and find the one with the issue.
ls XDHyp:\Connections\
  1. Validate SSL Thumbprint of the Hosting connection, if it does not match the new Certificate SSL Thumbprint the Hosting connecting is not validating the correct certificate.
  2. Take note of the FullPath and HypervisorAddress as you will need them for changing the SSL Thumbprint. 
  3. Note down the new Certificate Thumbprint from you new certificate found in the Details tab of your certificate.  
  1. Correct the SSL Thumbprint with the following command.
Note: The Thumbprint should be in capital. 
Set-Item -LiteralPath "<FullPath_to_Connection>" -Username $cred.username -Securepassword $cred.password -SslThumbprint "<New ThumbPrint>" -hypervisorAddress <vCenter URL>
Example: 
Set-Item -LiteralPath "XDHyp:\Connections\vCenter" -SslThumbprint "ABC1234567890DEFGH0987654321ABCDEFGH12" -hypervisorAddress https://vcenter.domain.com/sdk
    • Note: It has been observed that in some cases the Set-Item cmdlet doesn't accept the -username parameter. If this applies to your case, run the following cmdlet instead:  
      Set-Item -LiteralPath "<FullPath_to_Connection>" -SslThumbprint "XXXXXXXX" -hypervisorAddress <HypervisorAddress>
  1. Confirm the new SSL Thumbprint is set correctly. 
ls XDHyp:\Connections\
  1. On Cloud connector install the vCenter server certificate under Trusted people and restart the Remote HCL Service
  2. Test the hosting connect and it should now be passing all the test and working. 

Problem Cause

SSL Thumbprint for Hosting connection and the new Certificate does not match.
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