Citrix HD Audio Driver missing from VDA

Citrix HD Audio Driver missing from VDA

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Article ID: CTX276601

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Updated On:

Description

Citrix HD audio driver not properly installed on Virtual Delivery Agent (VDA) machine. Audio will not reproduce via a Citrix session.

Resolution

  1. RDP into the affected Master Image or the Persistent Virtual Delivery Agent (VDA) Machine
  2. Navigate to the Uninstall a Program interface from Microsoft's Control Panel
  3. Remove the VDA software
  4. Re-install the most current/stable VDA software available on the machine
  5. Check Device manager and the 'Citrix HD Audio' device driver should be listed within a Citrix session

Problem Cause

Citrix Audio driver missing from Virtual Delivery Agent