book
Article ID: CTX275259
calendar_today
Updated On:
Description
While setting up Zoom for the first time, microphone and video is not detected in HDX session
Resolution
Install the
Zoom Plugin on VDA and Client.
Note: Plugin version must be the same on the VDA and client
Problem Cause
The Zoom Citrix Media Plugin at the endpoint accesses the peripherals required to interact with Zoom for VDI
Additional Information
Refer to
Getting-Started-with-VDI for more details on Zoom application in VDI