Remote PC Access allows an end user to log on remotely from anywhere to their physical Windows PC in the office. Please see below for troubleshooting common deployment issues:

Remote PC Access Unable to Register with Delivery Controller

• How to troubleshoot Virtual Delivery Agent (VDA) registration issues. 

Failure to create Remote PC Access Machine Catalogs

• Unable to add Remote PC Access Catalog - Option is grayed out in Studio.

Remote PC Access Installation Failures 

• Unable to install Remote PC Access VDA.

Unable to launch Remote PC Access Desktop - Requires daily reboots

• Unable to launch Remote PC Access VDA - Error: "Cannot Start Desktop".

  Local monitors are not blanked after launching Remote PC Access VDA

• Local monitors are not turning off after launching Remote PC Access VDA. 

Grey screen / black screen problems connecting to Remote PC

• Unable to launch Remote PC Access VDA due to grey screen.

Remote PC Access Deployment Considerations – via SCCM, scripts, etc. 

• Deploy Remote PC Access via SCCM, Scripts, or CLI.  
• Remote PC Access Design/Security considerations before deploying.