Citrix Gateway Service â Points-of-Presence (PoPs)
Article ID: CTX270584
Updated On:
Description
In order to ensure business continuity and assure quality of service for customers using Citrix Gateway service for HDX proxy, we are expanding the number of PoPs available globally.
This change impacts Citrix Workspace and Citrix Virtual Apps & Desktops service customers. Customers may see network traffic potentially routed to new Citrix Gateway service FQDNs and destination addresses.
Customer actions
We recommend you to configure firewalls and secure web gateways as mentioned in the System and Connectivity Requirements.
For HDX traffic, we recommend the following configuration:
- *.nssvc.net (including all sub-domains)
If you have not enabled all the sub-domains, we recommend the following configuration (less preferred):
- *.c.nssvc.net
- *.g.nssvc.net
The recommended configurations ensure continued operations as we make operational changes to the Citrix Gateway Service.
Note: Customers who may have hard-coded the FQDN or IP addresses to reach the Gateway Service POPs in their firewall and outbound proxies must update the firewall rules to allow the Citrix Gateway-specific FQDN/IPs.
Addition of AWS PoP in Paris, France
To enhance business continuity and ensure quality of service for customers using Citrix Gateway Service for HDX proxy, a new AWS PoP is added in Paris, France
PoP FQDN: aws-eu-w-rdvz.g.nssvc.net
Support for the AWS PoP aws-eu-w in Paris, France, is currently planned for the upcoming service release by the end of May 2025. The release roadmap is subjected to change.
Currently Live
| FQDN | Availability |
| global-all.g.nssvc.net | Q1 2024 (All Citrix DaaS customers) |
| gcp-us-la-rdvz.g.nssvc.net | Q1 2024 (All Citrix DaaS customers) |
| gcp-us-or-rdvz.g.nssvc.net | Q1 2024 (All Citrix DaaS customers) |
| gcp-us-sc-rdvz.g.nssvc.net | Q1 2024 (All Citrix DaaS customers) |
| gcp-uk-ln-rdvz.g.nssvc.net | Q1 2024 (All Citrix DaaS customers) |
| gcp-sz-zu-rdvz.g.nssvc.net | Q1 2024 (All Citrix DaaS customers) |
| Sr no | FQDN | Live as on |
| 1 | reg.c.nssvc.net | December 17, 2020 |
| 2 | global.g.nssvc.net | December 17, 2020 |
| 3 | azure.g.nssvc.net | December 17, 2020 |
| 4 | azure-reg.c.nssvc.net | December 17, 2020 |
| 5 | global-s.g.nssvc.net | March 3, 2021 |
| 6 | azure-s.g.nssvc.net | March 3, 2021 |
| 7 | gcp.g.nssvc.net | March 30,2022 |
| 8 | az-ca-c-rdvz.g.nssvc.net | March 20,2024 |
| Sr no | POP FQDN | Cloud Service Provider | Location | Country | Live as on |
| 1 | aws-us-w-rdvz.g.nssvc.net | aws | North California | USA | December 17, 2020 |
| 2 | az-us-w-rdvz.g.nssvc.net | azure | California | USA | December 17, 2020 |
| 3 | gcp-us-la-rdvz.g.nssvc.net | gcp | Los Angeles | USA | June 30, 2022 |
| 4 | gcp-us-or-rdvz.g.nssvc.net | gcp | The Dalles, Oregon | USA | June 30, 2022 |
| 5 | az-us-sc-rdvz.g.nssvc.net | azure | Texas | USA | December 17, 2020 |
| 6 | gcp-us-sc-rdvz.g.nssvc.net | gcp | South Carolina | USA | June 30, 2022 |
| 7 | aws-us-nc-rdvz.g.nssvc.net | aws | Ohio | USA | December 17, 2020 |
| 8 | aws-us-e-rdvz.g.nssvc.net | aws | North Virginia | USA | December 17, 2020 |
| 9 | az-us-e-rdvz.g.nssvc.net | azure | Virginia | USA | December 17, 2020 |
| 10 | aws-ca-e-rdvz.g.nssvc.net | aws | Montreal | Canada | December 17, 2020 |
| 11 | aws-bz-s-rdvz.g.nssvc.net | aws | Sao Paulo | Brazil | May 18, 2022 |
| 12 | az-bz-s-rdvz.g.nssvc.net | azure | Sao Paulo | Brazil | December 17, 2020 |
| 13 | az-eu-n-rdvz.g.nssvc.net | azure | Dublin | Ireland | December 17, 2020 |
| 14 | aws-uk-se-rdvz.g.nssvc.net | aws | London | UK | December 17, 2020 |
| 15 | gcp-uk-ln-rdvz.g.nssvc.net | gcp | London | UK | Nov 3, 2022 |
| 16 | az-eu-w-rdvz.g.nssvc.net | azure | Amsterdam | Netherlands | December 17, 2020 |
| 17 | aws-eu-c-rdvz.g.nssvc.net | aws | Frankfurt | Germany | December 17, 2020 |
| 18 | gcp-sz-zu-rdvz.g.nssvc.net | gcp | Zurich | Switzerland | Nov 3, 2022 |
| 19 | az-nw-e-rdvz.g.nssvc.net | azure | Oslo | Norway | May 18, 2022 |
| 20 | az-za-n-rdvz.g.nssvc.net | azure | Johannesburg | South Africa | December 17, 2020 |
| 21 | az-uae-n-rdvz.g.nssvc.net | azure | Dubai | UAE | December 17, 2020 |
| 22 | aws-in-w-rdvz.g.nssvc.net | aws | Mumbai | India | May 18, 2022 |
| 23 | az-in-s-rdvz.g.nssvc.net | azure | Chennai | India | December 17, 2020 |
| 24 | az-asia-se-rdvz.g.nssvc.net | azure | Singapore | Singapore | December 17, 2020 |
| 25 | az-asia-hk-rdvz.g.nssvc.net | azure | Hong Kong | Hong Kong | December 17, 2020 |
| 26 | az-jp-e-rdvz.g.nssvc.net | azure | Tokyo | Japan | December 17, 2020 |
| 27 | aws-aus-e-rdvz.g.nssvc.net | aws | Sydney | Australia | December 17, 2020 |
| 28 | az-aus-e-rdvz.g.nssvc.net | azure | New South Wales | Australia | December 17, 2020 |
| 29 | az-ca-c-rdvz.g.nssvc.net | azure | Toronto | Canada | March 20, 2024 |
| 30 | aws-in-sc-rdvz.g.nssvc.net | aws | Hyderabad | India | May 12, 2025 |
Google Cloud Marketplace Subscriptions
Citrix DaaS customers who have purchased subscriptions from the Google Cloud Marketplace and running their workloads on Google Cloud can leverage GCP POPs.
For More Information
For more information about the Citrix Gateway service, visit https://www.citrix.com/products/citrix-gateway/ and contact Citrix support.
Issue/Introduction
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