RfWebUI Based Custom Portal Theme Unresponsive After upgrade to Citrix Gateway 13.0.47.22 and 13.0.47.24
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Article ID: CTX269508
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Updated On:
Description
Existing Citrix Gateway RfWebUI based custom themes or nFactor with custom themes are not working after upgrading to 13.0-47.22 and 13.0-47.24 builds.
Newly created and non-RfWebUI based custom themes will not have any issue.
Resolution
Permanent Fix
To resolve this issue upgrade to 13.0 52.24 or later builds.
Workaround
Follow any one of the below workarounds to fix this issue.
Workaround 1
Run the following two commands for each of the RfWebUI based custom themes.
- ln –s /var/netscaler/logon/LogonPoint/index.html /var/netscaler/logon/themes/<CustomThemeName >/index.html
- ln –s /var/netscaler/logon/LogonPoint/tmindex.html /var/netscaler/logon/themes/<CustomThemeName >/tmindex.html
Workaround 2
If there are many custom themes, following script can be run so that all the custom themes will be fixed in one go. Copy the script on to Citrix ADC and run it using the following command
- shell# python fix_RfWebUI_CustomThemes.py
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