Issues with accessing Gateway, launching apps/desktops, authentication after applying CVE-2019-19781 mitigation steps

Issues with accessing Gateway, launching apps/desktops, authentication after applying CVE-2019-19781 mitigation steps

book

Article ID: CTX269190

calendar_today

Updated On:

Description

Issues with accessing Gateway, launching apps/desktops, authentication after applying CVE-2019-19781 mitigation steps

Resolution

Perform the following steps:  
  1. After the reboot ensure the license has not expired.
  2. Reboot may have caused certificates to be unbound after the reboot due to previous known issue. Ensure the certificates and policy are bound. 
  3. Check configuration on main components such as LB persistence, TLS protocols and ciphers, etc. 

Additional Information

CTX267679- Mitigation Steps for CVE-2019-19781