Virtual Apps/Desktop 7.15 - ctxgfx.exe (Citrix Graphics Process) consuming high memory after upgrade from 6.5

Virtual Apps/Desktop 7.15 - ctxgfx.exe (Citrix Graphics Process) consuming high memory after upgrade from 6.5

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Article ID: CTX262763

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Updated On:

Description

High memory utilization by ctxgfx.exe on VDA
Issue started after upgrade from 6.5 to 7.15

Resolution

Enable legacy graphics mode policy from studio

Problem Cause

Problem with graphics driver.

Additional Information

Graphics policy settings: https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/policies/reference/ica-policy-settings/graphics-policy-settings.html

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