Weblogging client (NSWL) login unsuccessful with nsroot account

Weblogging client (NSWL) login unsuccessful with nsroot account

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Article ID: CTX262140

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Description


When attempting to start the service, following error message could be seen:
Login unsuccessful (nspe=<ns reverse proxy ip address>:user=nsroot)!!! 

Resolution

Disable external authentication for nsroot user:
“set system user nsroot -externalAuth DISABLED”

Problem Cause

Authentication for NSWL happens in following order:

1. If credential corresponds to local system user, 
a.            If ‘externalAuth’ corresponding to that system user turned off then authentication happens locally.
b.            Otherwise we do external authentication.
 
2. Otherwise user is authenticated by external authentication servers.[this is checked based on whether any ‘authentication policies’ are bound to ‘system global’

3.If external authentication servers are not reachable (or no external auth servers present), we fallback to local authentication.