ADC 12.0: Unable to ping the virtual server IP from client machine
Article ID: CTX261870
Updated On:
Description
* Unable to ping the Vserver IP.
* VIP is up on NetScaler.
* Only IP that is in another VLAN
* Traceroute stuck on the firewall.
* Rules are present on FW (Any-any)
Resolution
To resolve this issue, add the NIC on Vmware for the required VLAN.
Problem Cause
NIC missing on VPX.
Additional Information
How to add a NIC for VPX: https://docs.citrix.com/en-us/netscaler/12/deploying-vpx/install-vpx-on-esx/configure-vmxnet3.html
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