Error “Cannot Download File. Operation not permitted [StoreFront Trust SSL certificate is missing]”
Article ID: CTX260338
Updated On:
Description
When click “download files” for StoreFront with XenApp and XenDesktop Wizard, we encounter error “Cannot Download File. Operation not permitted [StoreFront Trust SSL certificate is missing]”
Resolution
In Netscaler(NS) GUI do:
Step 1
Traffic Management >> SSL >> Certificates >> CA certificates
- Click install
- Name: ns-sftrust-certificate (name is case sensitive and should match exactly)
- Select from Appliance, choose ns-sftrust-root.cert
Step 2
From CLI to verify do:
> show vpn sfconfig
Created /var/download/GatewayConfig.zip, it is available for download via the web management interface.
Done
Step 1
Traffic Management >> SSL >> Certificates >> CA certificates
- Click install
- Name: ns-sftrust-certificate (name is case sensitive and should match exactly)
- Select from Appliance, choose ns-sftrust-root.cert
Step 2
From CLI to verify do:
> show vpn sfconfig
Created /var/download/GatewayConfig.zip, it is available for download via the web management interface.
Done
Problem Cause
The ns-sftrust-certificate is missing from the NS as a CA certificate
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