Workspace App for Android - RSA software token import errors
Article ID: CTX259385
Updated On:
Description
Unable to import RSA Soft Token file in Workspace App for Android receiving error message: "Token import failed" or “Error code %1$X
Resolution
Import software tokens and generate One Time Password through the RSA Secure ID app: RSA SecureID app: https://play.google.com/store/apps/details?id=com.rsa.securidapp
Problem Cause
RSA has deprecated software libraries required for token import. Now the supported way of using RSA tokens is only by installing the RSA SecureID app available at the play store, to import tokens and generate One Time Passwords.
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