Error Id: XDDS:8D0568C3 - Unable to create machine catalog

Error Id: XDDS:8D0568C3 - Unable to create machine catalog

book

Article ID: CTX244546

calendar_today

Updated On:

Description

Error Id: XDDS:8D0568C3

Exception:
Citrix.Orchestration.Base.LogicModels.Tasks.TaskTerminatedException Failed to create the virtual machine; Domain\Machine name
at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.AnalyzeMachineProvisioningResultsTask.RunTask()
at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()
at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.RunSubTasks()
at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.McsMachineCreationTask.RunTask()
at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()
at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.RunSubTasks()
at Citrix.Orchestration.Base.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()
at Citrix.Orchestration.Base.PowerShellSdk.ProvisioningSchemeService.Scripts.CreateMcsBasedDesktopCatalogScript.BackgroundCatalogCreation(McsCatalogCreationTask catalogCreationTask)
at Citrix.Orchestration.Base.PowerShellInteraction.PowerShellScript`1.<>c__DisplayClass81_1.<StartBackgroundOperation>b__0(Object o)

G****D\z**v*CitrixMSR01 : [Domain\Machine name, Failed to create the virtual machine; Domain\Machine name.
Error Details
MachineFailure
: Domain\Machine name Error:
The creator of this fault did not specify a Reason.
Error Details
ErrorID
: System.InvalidOperationExceptionTaskErrorInformation
: System.InvalidOperationException: The creator of this fault did not specify a Reason. ---> System.ServiceModel.FaultException`1[Citrix.ADIdentity.DataModel.NoSuchAdAccountFault]: The creator of this fault did not specify a Reason.

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Citrix.ADIdentity.Logic.IRetrieveAdAccount.RetrieveAdAccount(String adAccountSid)
at Citrix.MachineCreation.Logic.MachineCreationLogic.ComposeIdentityDisk(ProvVMInfo specification, String[] configuration, IRetrieveAdAccount adAcccountAccessor)
at Citrix.MachineCreation.Logic.MachineCreationLogic.InvokeWithADIdentityContext[T](Func`2 operation)
--- End of inner exception stack trace ---
at Citrix.MachineCreation.NewProvVMSupport.NewProvVMLogic.CreateVirtualMachineAsync(Guid workflowId, HostingUnitDetails hostingDetails, String vmMetadata, ProvVMInfo specification, Int32 cpuCount, Int32 memorySize, String[] configuration, VMType vmType, Int32 personalVDiskDriveSize, NetworkMap[] networkMappings, Boolean autoAssignVLAN, String[] securityGroupIds, String serviceOfferingId, String serviceOfferingPath, Int32 maxAssistants, Int32 machinesPerAssistant, String masterImage, String masterImageId, Int32 writeBackCacheDiskIndex, Action`2 completion)
]
DesktopStudio_PowerShellHistory : Create Machine Catalog 'Catalog name'
2/12/2019 12:02:20 AM

Resolution

Disable the Firewall on the cloud connectors.

Problem Cause

This is because of the Firewall, the Master image was unable to ping the connector servers.

Issue/Introduction

Unable to create machine catalog. Error Id: XDDS:8D0568C3: : System.InvalidOperationException: The creator of this fault did not specify a Reason. ---> System.ServiceModel.FaultException`1[Citrix.ADIdentity.DataModel.NoSuchAdAccountFault]: The creator of this fault did not specify a Reason.