HDX Monitor 'Component_HardwareEncodeEnabled' is false even Policy 'Use hardware encoding for video codec' is enabled

HDX Monitor 'Component_HardwareEncodeEnabled' is false even Policy 'Use hardware encoding for video codec' is enabled

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Article ID: CTX239325

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Updated On:

Description

HDX Monitor 'Component_HardwareEncodeEnabled' is false even Policy 'Use hardware encoding for video codec' is enabled 
 

Resolution

  1. Use the NvFBC tool to enable the NvFBC
    • C:\Program Files\Citrix\ICAService\NvFBCEnable.exe -checkstatus
    • C:\Program Files\Citrix\ICAService\NvFBCEnable.exe -enable
  2. Reconnect the VDA

Problem Cause

NvFBC Status incorrect
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