Passthrough authentication is delayed on Workspace App for Windows 18.8.0.19031

Passthrough authentication is delayed on Workspace App for Windows 18.8.0.19031

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Article ID: CTX239186

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Updated On:

Description

Pass-through authentication is delayed on Workspace App for Windows 18.8.0.19031 Once user logs on to desktop, Workspace App does not log in automatically. User has to right click on Workspace App icon in system tray and click on logon. Application shortcuts are to be placed on desktop - This is enforced by policy. As Workspace App does not log on, apps are also not enumerated on the desktop. If user closes Workspace App and reopens from Start menu, logon is instant.

Resolution

1) Make sure the following registry keys are present:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\Dazzle
RefreshMs = 3600000
InitialRefreshMinMs = 1
InitialRefreshMaxMs = 1

2) Use Receiver GPO to enable Prelaunch if it is required

Problem Cause

Prelaunch behavior has been re-designed in newer Receiver/Workspace App