Black Box on screen on Mac Receiver version 12.9.0, 12.9.1 and Workspace app for Mac 18.08.

Black Box on screen on Mac Receiver version 12.9.0, 12.9.1 and Workspace app for Mac 18.08.

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Article ID: CTX238912

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Updated On:

Description

This article is intended for Citrix administrators and technical teams only.
 
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.



Using XenApp VD Agent 7.15 CU2, we have big black boxes show up on screen during an active ICA session that correlate to applications that are minimized.

Resolution

Issue resolved in Citrix Workspace app for Mac v 18.09

Problem Cause

Bug in RfMac code

Issue/Introduction

A black box artifact is left on the screen when using Receiver for Mac /Citrix Workspace app for Mac