UPM 7.15.2000: With Profile Management Enabled, Blank Icons Might Appear In The Start Menu In The Published Desktops

UPM 7.15.2000: With Profile Management Enabled, Blank Icons Might Appear In The Start Menu In The Published Desktops

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Article ID: CTX238419

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Description

With User Profile Management 7.15.2000 enabled, blank icons might appear in the Start menu in the published desktops. The issue occurs during second or subsequent logons.

Issue is seen with Windows 10 and Windows Server 2016.

Resolution

The issue is addressed in UPM 7.18 and 7.15 LTSR CU3 under LC9692. This fix is effective only on fresh installations of UPM 7.18. For upgrade scenarios, you must configure
the Folder to Mirror policy and Add “AppData\Local\Microsoft\Windows\Caches" manually either in the HDX Group Policy Editor or in the Active Directory Policy Editor.

Reference: 

https://docs.citrix.com/en-us/profile-management/downloads/profile-management-7-18.pdf

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/cumulative-update-3/fixed-issues.html 

 

Problem Cause

Known issue in the product.

Issue/Introduction

UPM 7.15.2000: With Profile Management enabled, blank icons might appear in the Start menu in the published desktops