Application popup "Idle timer expired :Session has been idle over its time limit."

Application popup "Idle timer expired :Session has been idle over its time limit."

book

Article ID: CTX237202

calendar_today

Updated On:

Description

Anonymous users will be logged off mandatory after 10 min if no key stroke of mouse input into the session.
Authenticated users do not meet this problem

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 1/19/2010
Time: 10:53:59 AM
User: N/A
Description:
Application popup: Idle timer expired : Session has been idle over its time limit.
It will be disconnected in 2 minutes.
Press any key now to continue session.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

1,For existing anonymous users, change user properties in Local Users and Groups. Session -> Idle session limit, set never

2.For new anonymous users, change registry key on VDA HKLM\SYSTEM\CurrentControlSet\Control\Citrix Set "AnonymousUserIdleTime" a suitable value.

Problem Cause

Microsoft set idle session limit for anonymous users 10 minutes by default.

Issue/Introduction

Anonymous users will get an application popup "Anonymous users will be logged off mandatory after 10 min if no key stroke of mouse input into the session. Authenticated users do not meet this problem" if no key stroke of mouse input into the session. Authenticated users do not meet this problem