Upgrade Director from 7.13 to 7.15 :

Upgrade Director from 7.13 to 7.15 :

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Article ID: CTX237119

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Updated On:

Description

After upgrading the director from 7.13 to 7.15, users might get an error at login into the director console "403-forbidden:Access denied-You do not have permission to view the directory or page using the credentials that you supplied"

Resolution

Follow below steps to resolve this issue:

Navigate to the root directory :

C:\inetpub\wwwroot\Director\Web.config

Edit Web.config file and look for "directory browse " and enable it by changing from "false" to true"

Example:
 
<directoryBrowse enabled="true" />

or enable it from iis console 

go to the director website
Click on directory browsing
At right hand side>. click on enable.
restart IIS.



Problem Cause

Directory browsing gets disabled during upgrade.

Issue/Introduction

After upgrading the director from 7.13 to 7.15, users are getting error at login into director "403-forbidden:Access denied-You do not have permission to view the directory or page using the credentials that you supplied

Additional Information

https://forums.iis.net/t/1199466.aspx?403+Forbidden+Access+is+denied