XenApp 7.6 - Delivery Controller does not connect with database server. Cannot launch apps; access to studio fails. When launching studio receives message that user does not have access due to permission restrictions

XenApp 7.6 - Delivery Controller does not connect with database server. Cannot launch apps; access to studio fails. When launching studio receives message that user does not have access due to permission restrictions

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Article ID: CTX236050

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Updated On:

Description

Unable to launch applications and desktops ; Unable to open Studio

Resolution

1. Re-register the DNS name of the SQL server

2. Restore the broker folder in the Delivery Controller (c:\program files\citrix)

Problem Cause

Missing DNS registration of the SQL Server
Other contributing factors: Missing "broker" folder in the Delivery Controller
 

Issue/Introduction

XenApp 7.6 - Delivery Controller does not connect with database server. Cannot launch apps; access to studio fails. When launching studio receives message that user does not have access due to permission restrictions

Additional Information

How to Change the XML Port in XenDesktop  https://support.citrix.com/article/CTX127945
Users unable to launch the published desktops and applications - XML errors on StoreFront servers https://support.citrix.com/article/CTX233424
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