PVS Accelerator fails to cache and shows status: "Incompatible protocol version"
Article ID: CTX235616
Updated On:
Description
When PVS Target Devices that have been configured for PVS Accelerator caching boot, the XenServer PVS Accelerator fails to initialize the caching correctly.
The caching status of the target will change from Stopped to Initialized and then eventually to "Incompatible Protocol version".
Resolution
Confirm that the Target Device is acquiring a bootstrap and vDisk from the same Site the Target Device belongs to.
If there are multiple Sites in a Farm, a Target that belongs to Site-A must:
Problem Cause
This issue can be seen if there are discrepancies between the Site assignment of the Target Device, the PVS Servers and the Store and vDisk.If there are multiple Sites in a Farm, a Target that belongs to Site-A must:
- Acquire a bootstrap from a Server in Site-A
- Login to a PVS Server in Site-A
- Be assigned a vDisk served from a PVS Server in Site-A
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