This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

The Symptoms observed are as follows:

1. During installation of RecfWin 4.9/4.10/4.11 from the Non Interactive Desktop of an Admin user, the ICAWebWrapper.msi launches the Setintegritylevel.exe and the installation gets stuck at this point.The installation proceeds to completion after killing this process.

2. The installation works fine in Interactive desktop of the Admin user via installation GUI or CMD.

3. Installation works fine in Non interactive Desktop of system account.

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Please review the User access rights management and ensure that the user has following rights:

1) Logon as batch
2) Logon as Service

If above steps doesn't help, the only work around available is to install the Receiver under system context using psexec:

reg add HKCU\Software\Sysinternals\PsExec /V EulaAccepted /T REG_DWORD /D 1 /F

psexec -s -i -h CitrixReceiver.exe /EnableCEIP=false /noreboot /silent SELFSERVICEMODE=False ALLOWADDSTORE=N /includeSSON /ENABLE_SSON=Yes /AutoUpdateCheck=disabled ADDLOCAL=ReceiverInside,ICA_Client,SSON,AM,SELFSERVICE,USB,DesktopViewer,Flash,Vd3d,Webhelper

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Problem Cause

This issue seems to be due to user's inability to install applications in Non-Interactive desktop, as the installation is successful in the Interactive desktop of the same user and in Non interactive desktop of system account.

Receiver installation stuck at setintegritylevel.exe while installing receiver from Non interactive desktop of an Admin (Receiver installation via Task scheduler). The installation works fine in Interactive desktop using receiver installation GUI and CMD. The receiver installation also works fine with System account in Non interactive desktop.