iOS: Certain Public Apps cannot be installed

iOS: Certain Public Apps cannot be installed

book

Article ID: CTX233774

calendar_today

Updated On:

Description

  • When adding a public app store XenMobile server, it fails to install through the Secure Hub store on the end user's devices.
  • No installation prompt is presented to the user and no mention of the application can be seen in XCode logs.

Resolution

  1. Some applications are different in the different GEOs iTunes Stores.
  2. XenMobile seems to default to the US store, while end users devices can be tied to their country specific store.
  3. This can cause Public App store installations to fail, with no prompt for the installation to be started.
  4. Manually specifying the store the users should solve the problem

Problem Cause

Wrong app (in wrong store) selected by XenMobile server

Issue/Introduction

Some public store applications fail to install with no installation prompts for the users.

Additional Information

https://discussions.citrix.com/topic/390009-couldnotverifyappid-ios-app/
Powered by Wolken Software