Audio control on the server OS VDA not working
Article ID: CTX233528
Updated On:
Description
While in an ICA session if you left-click on the speaker icon in the system tray nothing happens. This should bring up a volume bar, as it does on the machine in console Right-click brings up the context menu and you can change the volume through the mixer.
Resolution
To resolve this issue, change permissions for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\citrix\Audio
Issue resolved in CU1 update LC7000.
Problem Cause
ShellExperienceHost.exe crashed when you click volume button on the taskbar. This is caused by the incorrect permissions being set on HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\citrix\Audio\status\Session xx where xx is the session id.Issue/Introduction
Users are unable to left click the volume icon in the system tray to adjust the VDA audio.
Additional Information
Citrix Documentation - Fixed issues .
The Windows Shell Experience Host might exit unexpectedly when you click the volume control on the taskbar. [#LC7000]
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