Question: Is it possible to upgrade Enterprise apps by using 'silent installation' on mobile devices?

Answer: The 'silent installation' of apps means that the user of the device does not receive any prompts to update or install the app. Instead, the app updates or installs itself automatically in the background. The default behaviour of mobile operating systems (iOS and Android) is to prompt the user of the device when an app install or upgrade is requested (in other words, the default behaviour is for the app installation to not be silent).

If the app installation prompt is to be hidden, then the use of 'Supervised' mode on iOS should be used. For Android devices, silent installation of apps is possible with Android Enterprise (when using an 'Android Work' profile) and also on Samsung KNOX (when using the KNOX app container).



 

Enterprise Application Silent Installation

Note that 'Supervised mode' on iOS devices can be achieved by using Apple DEP or by using Apple Configurator.

Also note that the use of 'Android Enterprise' means that apps are not installed in to the MDX Vault in Secure Hub but rather the apps are installed in to the Android 'Work Profile'.

The use of a KNOX container for apps on Samsung Android devices means that the apps which are silently installed enter the KNOX app container, not the MDX vault in Secure Hub.