When running the XenDesktop Setup Wizard (XDSW) you encounter the following error.

At this point the XDSW fails and aborts the process.

Confirm that the version of the PVS Console matches the version of the PVS Server Software and all its components, including the Database Schema.

Use the following steps to confirm the versions installed for each PVS Server component:

1. Open the PVS Console and connect to the Farm
   Note: It's recommended to connect to localhost to ensure we look at the components installed on the local server
2. Right click on the Farm name and select "Version..." from the context menu. The Versions window will appear
3. In the Versions window confirm that all components are running the same version

Below is an example of the Versions window for a PVS Server 7.16

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Problem Cause

This issue might be seen when there are disparate versions of the PVS components installed on the PVS Server.

The issue is even more likely to happen if the Database Schema version is not consistent with the version of the PVS Console and the other components.