XenApp 7.17 - Console Session is Logged Off As Soon As User Logs In

XenApp 7.17 - Console Session is Logged Off As Soon As User Logs In

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Article ID: CTX233188

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Updated On:

Description

XenApp 7.17- Console session gets logged off as soon as user logs in.

Resolution

To resolve this issue:

  1. Log in the VM with an admin account and locate "userinit" key under HKLM/Software/Microsoft/WindowsNT/CurrentVersion/Winlogon and it had a path as "C:\Program Files\Citrix\Virtual Desktop Agent\upmEvent wait" after "C:\Windows\system32\UsrInit.exe" 

  2. Remove everything after "UserInit.exe"

  3. Sign out and sign in with a regular non-admin user to test.


Problem Cause

"userinit" key under HKLM/Software/Microsoft/WindowsNT/CurrentVersion/Winlogon and it had a path as "C:\Program Files\Citrix\Virtual Desktop Agent\upmEvent wait" after "C:\Windows\system32\UsrInit.exe"