While accessing intranet websites through Secure Web users are getting "Error: ERR_NAME_NOT_RESOLVED"

While accessing intranet websites through Secure Web users are getting "Error: ERR_NAME_NOT_RESOLVED"

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Article ID: CTX232869

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Updated On:

Description

NetScaler Gateway does not allow access to intranet site via Secure Web, error: ERR_NAME_NOT_RESOLVED

Resolution

1) Check if the website DNS suffix is added on NetScaler.
2) Add Address record of the website under Traffic Management > DNS > Records >Address record.
3) Add the website URL to allowed URLs in NetScaler Gateway > Global settings > Configure clientless access for domains.
4) Bind the intranet application range to the NetScaler Gateway vserver.


 

Problem Cause

The domain not added in ADNS and clientless domains

Issue/Introduction

While accessing intranet pages/websites through Secure Web users are getting "Error: ERR_NAME_NOT_RESOLVED"