This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

Executing ALT+TAB keys, toggles opened applications on endpoint machine instead of Citrix Desktop session.

In general, switching between applications/windows within a Citrix Desktop Session will work without a need to alter any settings on an endpoint with the newer releases of Citrix Workspace App.

Please review the below sections for additional information: 
Note:- Might not work for windows 11

Windows: 

1. With the latest releases of Workspace App for Windows, no changes on the endpoint are required. Hitting "Alt+Tab" on the endpoint within a windowed Citrix Desktop session.
2. If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:  

**Note: You have to exit Citrix Workspace App / Citrix Receiver and launch it again for this change to take effect.
 

macOS: 

On macOS there are no required settings that need to be changed to allow this behavior. 

To switch between applications/windows within a Citrix Desktop Session opened from CWA for Mac use following key combination

"Option+ Tab"         

Refer Doc : https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/configure.html#windows-special-keys 

Linux:(If below step does not help then open a support case with Citrix)

On Linux there are no required settings that need to be changed to allow this behavior.

If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps: 

1. Open terminal and navigate to the following location: 
   • /etc/icaclient/config/All_Regions.ini (/opt/Citrix/ICAClient/config/All_Regions.ini” which was symbolic link to “/etc/icaclient/config/All_Regions.ini)
2. Edit the .ini file with your preferred editor
   • ex. nano All_Regions.ini
3. Find the following line within the file and update it to "Remote" after the equal sign: 
   • TransparentKeyPassthrough=remote
4. Exit Citrix Workspace App or Citrix Receiver and launch it again 

Note : Changes made to the above file will be applied to all the connections. 

ChromeOS: 

On ChromeOS there are two ways of switching between applications/windows within a Citrix Desktop Session, see below: 

1. Go into full screen mode on your Citrix Desktop Session:
   • Proceed to switch between applications/windows using "Alt+Tab"

Problem Cause

Understanding Keyboard Input To Virtual Desktops

By default, when you use a virtual desktop all key presses are directed to it (not the local computer) with the following exceptions:

• Windows logo key+L is directed to the local computer.
• CTRL+ALT+DELETE is directed to the local computer except in some cases if you use the Citrix Desktop Lock.
• Key presses that activate StickyKeys, FilterKeys, and ToggleKeys (Microsoft accessibility features) are normally directed to the local computer.
• As an accessibility feature of the Desktop Viewer, pressing CTRL+ALT+BREAK displays the Desktop Viewer toolbar buttons in a pop-up window.
• Windows key combinations (for example, CTRL+ESC and ALT+TAB) are directed according to the settings that your help desk has selected.

Note: By default, if the Desktop Viewer is maximized, ALT+TAB switches focus between windows inside the session. If the Desktop Viewer is displayed in a window, ALT+TAB switches focus between windows outside the session.

Hotkey sequences are key combinations designed by Citrix. For example, the CTRL+F1 sequence reproduces CTRL+ALT+DELETE, and SHIFT+F2 switches applications between full-screen and windowed mode. You can use hotkey sequences with virtual desktops in many, but not all, setups. For example, they work with your hosted applications.

• Citrix Workspace app for Windows Keyboard shortcuts