App Launch Fails for iOS: "Engine was not loaded.The remote SSL peer sent a handshake failure alert. Error Number: 183."
Article ID: CTX232071
Updated On:
Description
App Launch Fails for IOS users- Error: "Engine was not loaded. The remote SSL peer sent a handshake failure alert. Error Number: 183."
Resolution
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Go to iOS Receiver Settings > Advanced > TLS versions >TLS 1.0, 1.1 (NetScaler compatibility)
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Or, upgrade NetScaler according to CTX221453 - Citrix Receiver - SSL Error When Connecting via NetScaler.
Problem Cause
Compatibility issue between NetScaler 10.1 131.11 and iOS Receiver 7.5(build 9)
Issue/Introduction
App Launch Fails for IOS users- Error: "Engine was not loaded. The remote SSL peer sent a handshake failure alert. Error Number: 183."
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