Director Shows 'No running session' When Searching User Session by Another Trusted Domain Account
Article ID: CTX231664
Updated On:
Description
Citrix infra is in DomainA, (DDC, Citrix Director, XD 7.6 Member servers), users are from DomainB. Citrix Director has been configured to search for users in DomainB and users are displayed, but session details are not shown.
What we have is the following:DOMAINA\GroupName -> contains DOMAINB\GroupName - > contains DOMAINB\UserName
If we assign DOMAINA\GroupName to a Delivery Group, access to the group works fine, but the session details do not appear in Citrix Director
If we assign DOMAINB\GroupName to a Delivery Group, access to the group works fine, but the session details do not appear in Citrix Director
If we assign DOMAINB\UserName to a Delivery Group, access to the group works fine, and the session details appear in Citrix Director
Resolution
Assign DOMAINB\UserName to a Delivery Group to workaround this issue.
Problem Cause
Product design.
Issue/Introduction
Director Shows 'No running session' When Searching User Session by Another Trusted Domain Account
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