StoreFront monitor shows down if "Check Backend Services" is enabled
Article ID: CTX230711
Updated On:
Description
When NetScaler admin try to create a service group and bind StoreFront monitor, the effective state shows down.
Resolution
- Validate what port number StoreFront is using for monitor service.
- By default, Citrix Service Monitor listens on port 8000.
- If needed, change the port by following Citrix Documentation - Citrix Service Monitor.
Problem Cause
Monitor service on StoreFront is not running on port 80 or 443 by default
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