How to Detect Citrix Receiver for Windows Edition (Store or Manual Install)?

How to Detect Citrix Receiver for Windows Edition (Store or Manual Install)?

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Article ID: CTX230234

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Updated On:

Description

This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

This article describes how to detect Citrix Receiver for Windows edition installed on the end point based on Windows 10 OS version.

Instructions

The following section describes the different editions of Citrix Receiver for Windows on Windows 10 OS and steps to find out the version of Receiver installed on the endpoint.

The following table describes the edition of Citrix Receiver for Windows installed from Microsoft store based on Windows 10 OS and client end points

Endpoint DevicesWindows 10 OS greater than or equal to 16299.15 [Fall Creators Update] Windows 10 OS lesser than 16299.15 [Fall Creators Update]
Mobile, IoT, Mixed reality headsets, Surface hubCitrix Receiver for Universal Windows Platform will be installed on the end point device from the Microsoft storeCitrix Receiver for Universal Windows Platform will be installed on the end point device from the Microsoft store
Desktops, Surface Pro, Tablets, Windows 10 S

Receiver for Windows Store Edition will be installed on the end point device from the Microsoft store

Note: This edition of Citrix Receiver is based on the existing Win 32 Receiver and built using the Microsoft Desktop Bridge technology

Receiver for Universal Windows Platform will be installed on the end point device from the Microsoft store

The following table describes the steps to find out the version/Edition of Citrix Receiver for Windows installed on the Windows 10 endpoint either manually or through Microsoft Store

Citrix Receiver Installed on End PointSteps to find out the Edition/Version of Windows Receiver
Citrix Receiver for Windows
  • Citrix Receiver entry will be available under the Add/Remove programs in control panel
  • Version of the Citrix Receiver :
  • Add/Remove programs
  • Go to systray->Right click on Citrix Receiver -> Click on Advanced Preferences -> Click on Support Info link
Citrix Receiver for Windows (Store) edition
  • Citrix Receiver entry will not be available under Add/Remove programs in control panel
  • The Installation location will be under “C:\Program Files\WindowsApps\”
  • Version of the Citrix Receiver :
  • Go to systray->Right click on Citrix Receiver -> Click on Advanced Preferences -> Click on Support Info link
Citrix Receiver for Universal Windows Platform
  • Citrix Receiver entry will not be available under Add/Remove programs in control panel
  • The Installation location will be under “C:\Program Files\WindowsApps\”
  • Version of the Citrix Receiver :
  • Launch the Receiver and click on Settings -> Click on About tab

Note: Steps to find Windows version:

Open command prompt and type “Winver” command, the version of Windows will be obtained as shown below:

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Issue/Introduction

This article describes how to detect Citrix Receiver for Windows edition installed on the end point based on Windows 10 OS version.
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