Host to client redirection failed for specific URL and server-side IE is called to access the URL. The issue only occurs on Windows Receiver but MAC receiver does not have such issue. 

Suggest to involve 3rd party vendor of the website to see why the website does not reply HTTP-Ping package on server address.

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Problem Cause

Windows receiver will divide the redirected URL into server address and file location and test connectivity of the server address of the URL by HTTP-Ping. If the HTTP-Ping does not get replied, URL redirection will fail. For example, the redirected URL www.website.com/pageaaa/filebbb.aspx will be devided into server address www.website.com and file location /pageaaa/filebbb.aspx. If the server address does not response HTTP-Ping package, it fails the connectivity check and then leads to URL redirection failure. This is by design behavior.