Citrix HDX Engine Stopped Working While Trying to Redirect Webcam
Article ID: CTX228239
Updated On:
Description
Citrix HDX Engine Stopped Working (Crashed) when re-directing integrated webcam
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
Set the following in the client:
HKCU\software\citrix\HDXRealTime
Name: EnableDeepcompress_Client
Type: REG_DWORD, Value: 0
Problem Cause
Configuration on Client.
Issue/Introduction
Citrix HDX Engine Stopped Working (Crashed) when re-directing integrated webcam
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